6 Customizing the Self-Service Request Portal

Important: Back up your files before making any changes. You must have a good knowledge of CSS, ASP, and .NET translation before making changes to the SSRP. You are also recommended to back up your files after you make your changes, and especially before updating or upgrading your MyID server.

You can customize the appearance of the SSRP by editing the files on the server.

Each page in SSRP uses a template file – Start.Master, StartPage.Master or SSRP.Master. Changes to these files are reflected in all pages on the appropriate site. All pages also use a common CSS file – css\default.css – which you can use to change fonts, sizes, and colors.

The page structure is as follows:

Changes you make to the zones in the master pages affect all pages. Changes you make to the zones in the aspx pages affect only those pages. For example, if you want to move the logo, or edit the master pages. If you want to add information about the collecting a credential profile, edit the Instructions.aspx page.